For expatriate executives and their families living in China, daily commuting, school runs, and routine travel often rely on a long-term chauffeur arrangement.
Yet many families carry unspoken concerns they don’t always feel comfortable raising.
This practical Q&A addresses those concerns clearly and once for all.
Concise, useful, and worth saving for future reference.
The more a family values comfort and experience, the more essential these details become.
Q1: What if the driver smokes? We feel uncomfortable bringing it up directly.
A:
This is one of the most common concerns among families.
In our service, smoking, personal appearance, and hygiene are non-negotiable standards, enforced both at onboarding and through ongoing evaluations.
If any issue arises, we handle the communication and correction directly.
Families never need to face awkward conversations.
Q2: What if the driver talks too much or touches on private matters?
A:
Our family-service drivers follow clear boundaries:
No proactive questions about family matters
No involvement in private conversations
No photos, sharing, or commentary
If any boundary is crossed, we intervene immediately, and a driver replacement can be arranged if necessary.
Q3: What if we’re not fully comfortable with the driving style, but don’t want to say it outright?
A:
This is one of our top priorities.
Driving safety is a core evaluation metric.
Families only need to tell us whether they feel comfortable and at ease — no need to describe technical details.
We assess, retrain, or replace the driver accordingly.
Q4: If a driver doesn’t feel like the right fit, is changing difficult?
A:
Not at all — and without any emotional burden on your side.
No explanation required
No direct confrontation with the driver
We manage the handover and replacement
Your family’s daily routine remains uninterrupted.
Q5: Do drivers have experience serving families, not just executives?
A:
Yes. Drivers assigned to expatriate families:
Have long-term family service experience
Are familiar with school pickups and household routines
Understand that peace of mind matters more than speed
Q6: If plans change suddenly or special requests come up, who handles it?
A:
Our bilingual (Chinese & English) human support team is available around the clock.
Families always communicate with our service team —
never needing to repeatedly explain changes directly to drivers.
Q7: With all this management, won’t the price be very high?
A:
We believe long-term partnerships require fair and transparent pricing.
Clear pricing structure
Rules defined upfront
Exclusive offers for expatriate families during the New Year period
Our value lies in peace of mind, stability, and trust — not hidden costs.
For expatriate families, the real question isn’t
“Can the driver drive?”
but rather:
Are you willing to entrust your family’s daily life to this service provider — long term?
ReluxTrans Chauffeur Service
Dedicated long-term chauffeur solutions for expatriate families in China — reliable, seamless, and truly worry-free.
